Customer Testimonials

Our goal is always to provide, without exception, outstanding customer service.  Over the years we have received many reports from our customers what their personal experiences were.  Take a moment to see what they think! 

 

In very few words,
You're great!!!

- David S.
Cordova, TN | November 04, 2014

There is not a better lender out there
We first did a purchase loan years ago with these folks and since refinanced with their company and have been spoiled since our first doing business with them. Having done many mortgages over time, this is the only financial firm who does not forget you after the closing. If we ever have a question regarding anything relating to financing, their staff is incredible, and always has answers to our questions. We get regular updates on our property value, interest rate updates, and they even care enough to send birthday and Christmas cards. We have heard many negative stories about what folks go through with their financing. Take it from us, there is not a better lender out there.

- Timothy G.
Memphis, TN | April 09, 2016

An excellent job on refinancing my home!
I just want to take the time to thank 1 STOP Mortgage for doing an excellent job on the refinance of my home. I went to many other companies including the company that serviced my current loan, and was told that no one was able to help. I called 1 STOP Mortgage and pleaded my case to Mr. Lord that I was required to refinance due to divorce proceedings, and thankfully the rest is now history. We closed my refinance and lowered my interest rate, and now I'm able to keep my house and start enjoying life again. I just want to thank 1 STOP Mortgage for a job very well done.

- N. Harris
Memphis, TN | December 16, 2015

1 STOP Mortgage is the very best!
We can't thank you enough for all your efforts on our recent refinance. You are the very best, and as always, in all the loans done on our various properties, we appreciate you so very much.

- Ann & Steve H.
Bartlett, TN | January 21, 2016

Thank you so very much
I know I said it many times, but I'll say it again, Thank you for all the hard work on my refinance. God bless you and all your staff.

- Barry S.
Jackson, TN | May 21, 2016

Thank you!
Thank you so very, very much for all your hard work and being so good to me in my refinance. I feel I have made new friends!

- Lindsey S.
Collierville, TN | June 08, 2016

"Thank you" for the great job on the re-finance of my home!
You all made everything go so smoothly. I have worked with 1 STOP Mortgage on refinancing before and you have always been such a HUGE help. I will & have referred you to others as you were such a God-send to me!

- Ann F.
Cordova, TN | June 28, 2016

Your thoughtfulness is a work of heart.
I really don't know what we would have done without you. Thanks so much for all of your hard work and those personal touches you "throw in." I'm sure we'll never know how much you did for us, but we wanted you to know how much we appreciate you.

- John and Bonny F.
Memphis, TN | December 31, 2016

I do so appreciate all that you did for us
Your help in all the areas of this mortgage for our new home was truly appreciated. I will continue to refer your company to anyone who will listen! My realtor asked me why I went all the way to Memphis for our mortgage. My answer was "Because I've always trusted Robert & Patricia!" As far as I was concerned, enough said. Thank you again so much.

- Jennifer R.
Dyersburg, TN | December 31, 2016

Thanks from the bottom of our hearts for ALL that you have done for us.
Our first Christmas in our own home! Merry Christmas & Happy New Year to all of you!

- Tony & Holley H.
Beech Bluff, TN | December 31, 2016

I just want to thank you & Robert Again
for all your hard work, long days, weekends, and hurdles we overcame. As we were walking in our new neighborhood with my family, I just thought about how blessed we are to be able to provide our young daughter with this wonderful home and neighborhood but we couldn't have done it with the 1 StOP Mortgage Family.

- E. Hill
Memphis, TN | June 02, 2017

Thank you for doing such a great job
They say that a job well-done is its own reward, but still, you should know how much your excellent work means to those around you. Thank you for doing such a great job!

- Drayton & Toni B.
Brentwood, TN | July 05, 2015

We are delighted with all you did
The refinancing went so smoothly. Thank you for your detailed work and committed effort to make things happen for us. We appreciate all was done in a timely manner. We felt could call or e-mail with any questions or concerns. We're so delighted. Most of all, we felt assured time and time again that you were working hard on our behalf.

- Joanne & Ed T.
Bartlett, TN | November 16, 2014

This company has Heart, Instinct and Principles
In my describing my refinancing of my properties as well as my purchase loan with 1 STOP Mortgage, there are three words, Heart, Instinct, and Principles. This is the great combination this company has.

- Laura T.
Memphis, TN | March 11, 2016

Words cannot express how grateful I am
Words cannot express how grateful I am. Thank you so much for the long hours, words of wisdom, extra effort, and steadfast patience. All was phenomenal assistance you have provided in helping me to own a home. I am so grateful. My son wishes to say "Thank you" also for making his dream come true.

- Chrystal & Derrion E.
Arlington, TN | January 10, 2015

I felt I had known them all my life!
In my applying at 1 STOP Mortgage, from the start they were very friendly and helpful. After my first talk I felt as though I had known them all of my life. Although I had excellent credit, there were issues to overcome in my refinance...After much work for me, my loan was approved. I plan to tell all of my friends how 1 STOP Mortgage helped me!

- Calvin M.
Somerville, TN | February 06, 2016

Thank you for your time given and care you've shown
Thank you for all your help in making our life easier! This refinance affects my whole family, and I know you have and will continue to bless other families as well!

- Christy R.
Bartlett, TN | November 06, 2016

There's no need to look anywhere else
"1 STOP Mortgage...where your mortgage needs are met" is a true slogan for this company. I have personally worked with 1 STOP Mortgage when buying a home and refinancing, and in both instances, I have received nothing but excellent, professional, and prompt service with this company. If you want a company that works FOR YOU and NOT FOR THEMSELVES, there's no need to look anywhere else!

- Tennile W.
Arlington, TN | November 05, 2015

Serving the Great Mid-South Region
Offices: 901-388-1588 or 901-476-9100 | Toll-Free: 
888-580-1588 | Fax: 901-388-6202 | Email: info@1stophomeloans.com
1 STOP MORTGAGE | NMLS#215671 | TN Lic#108931 | 5909 Shelby Oaks Dr, Suite 129, Memphis, Tennessee 38134